NakaPay Logo

Privacy Policy

Last Updated: May 22, 2025

NakaPay ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Services includes:

  • Personal Data: Personally identifiable information, such as your name, email address, and contact details, that you voluntarily give to us when you register for the Services or when you choose to participate in various activities related to the Services.
  • Derivative Data: Information our servers automatically collect when you access the Services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Services.
  • Financial Data: As a non-custodial service, we DO NOT store your private keys or have direct access to your Bitcoin funds. Information related to transactions, such as amounts, recipient addresses (including Lightning Network invoices or node IDs), and timestamps, are processed to facilitate payments but are not stored in a way that links your personal identity to specific unspent transaction outputs (UTXOs) on the Bitcoin blockchain beyond what is publicly visible on the blockchain itself.
  • LNURL Authentication Data: When you use LNURL-auth, we process your public key and signed challenge to authenticate you. Your linking public key may be stored to identify your account.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

  • Create and manage your account.
  • Process payments and transactions.
  • Email you regarding your account or order.
  • Improve our website and services.
  • Monitor and analyze usage and trends to improve your experience with the Services.
  • Notify you of updates to the Services.
  • Respond to customer service requests.
  • Comply with legal obligations.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (though we are non-custodial), data analysis, email delivery, hosting services, customer service, and marketing assistance. These providers are obligated to protect your data.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell your personal information to third parties.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us via our Contact Page or email us at support@nakapay.app.